Our promise to you is to continually improve on providing our new “Attentive” level of services and to advance our laboratories to serve your needs when it comes to reliable and competent data for your discovery and development programs. Our industry faced multiple challenges, which also led to backend delays. Attentive did well in keeping its clients informed on potential delays of test system procurement and working with our suppliers to meet critical delivery dates. Upon arrival of test systems, the Attentive team executed the prestudy and inlife activities to perfection as a result of having highly trained industry veterans. What it did not anticipate was the compilation of all the data, subreports and reports required to achieve a complete package. We have taken steps internally to ensure project management becomes a significant priority for each study and program. Our communication with our vendors on deliverables has also significantly been ramped up to allow complete transparency across the board.
Being more attentive and honest to our clients’ needs, allows us to help in a number of ways, such as:
Provide Faster Solutions – One of the most common things our customers need is real-time support. By identifying the needs of our clients Attentive can provide faster and more effective support.
Provide Higher Quality Data – By listening closely to our clients’ needs, we can produce data that is more tailored to the needs of their individual studies. This gives them the exact answers to the questions they are asking.
Continued Improvements to Our Products & Services – Staying attentive to what you need from us. If Attentive can be better in any way, please do not hesitate to call our CEO directly at 913 308 0700.